Classifying Adverse Events in the Dental Office
نویسندگان
چکیده
منابع مشابه
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Answering the telephone is an important first contact with the dental office. The voice tone, inflection and other non-verbal aspects of the person answering all have a profound impact on how the caller perceives the dental office. Suggestions are presented which are designed to avoid communication problems and to project a positive professional image to a caller. Audio clips are included to de...
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ژورنال
عنوان ژورنال: Journal of Patient Safety
سال: 2017
ISSN: 1549-8417
DOI: 10.1097/pts.0000000000000407